Avoid pitfalls in implementation
Implementing new technology often presents challenges. While Multi-Factor Authentication (MFA) is largely a mature and tested solution, the main obstacles are typically user acceptance and system designs that do not adequately consider user needs and potential cumulative costs. Strategic planning before implementation can help organizations navigate these issues effectively. We believe that the next frontier is biometric fingerprint technology, as it uniquely verifies the identity of the individual performing actions.
Issues to consider:
Winnig heart and minds
Users want a seamless online experience. Many view even the use of the password as a time-consuming annoyance to access the online databases they want at their fingertips. The request for a second credential may be viewed as bothersome. With MFA, choosing authentication technologies that are intuitive and easy to use by the target user is essential, such as the familiar fingerprint swipe. In addition, educational outreach to users ahead of implementation on the importance of data security, the advantages of MFA, and usage instructions can help pave the path for a more successful uptake.
contain cost
Though newer MFA options such as authentication apps, fingerprint readers, and software solutions are less costly than earlier generations of hardware solutions, expenses can still snowball if organizations do not take care in the design of the new systems. Texting can cost just one cent per use, but multiplied several times a day over thousands of users, the expense grows quickly. Thus, organizations benefit by taking a risk-based approach, identifying the most critical databases requiring stronger security, such as those containing strategic business, financial, and personally identifiable information, and implementing MFA for access to those areas. In contrast, they do not need to require MFA for users to access non-sensitive information, such as the company holiday calendar or public press releases.
protecting privileged
Financial institutions can enhance their risk-based approach to security more cost-effectively by implementing Biometric Fingerprint Technology for a specific subset of users, such as those at the administrator level or elite customer. These users, possessing elevated access privileges to the most critical databases, are prime targets for hackers. They have the authority to modify and delete data, access transaction records, change user privileges, and perform other powerful actions, making their accounts gateways for attackers to traverse the network and potentially inflict catastrophic damage. Transitioning privileged users to Biometric Fingerprint Technology can serve as an end goal in itself or as the initial step in a phased plan to broaden implementation across the organization.
With rising cyber breaches and critical data at risk, organizations must prioritize solutions like multi-factor authentication and biometric fingerprint technology. Password vulnerabilities are a leading cause of breaches, so adding a second credential for access to key databases strengthens one of the weakest links in data security. This tested technology is available at manageable costs, making MFA a ready solution for organizations prepared to implement it effectively.
Tailoring to users' needs
Aligning the type of Biometric Fingerprint card or access authentication technology with users’ needs will enhance acceptance. For example, road-based salespeople may prefer smartphone authentication apps for convenience, while doctors accessing databases during patient visits might favor a quick fingerprint swipe due to time constraints.
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